Welcome to Forgixa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from our online store.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited
- Date and time of access
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate order confirmations and shipping updates
- Provide customer support
- Improve website functionality and performance
- Prevent fraud and enhance security
- Send promotional emails (if you opt-in)
We do not sell your personal information to third parties.
3. Payment Processing
All payments are securely processed through trusted third-party payment gateways. We do not store your full credit card details on our servers.
Payment providers may collect and process your data in accordance with their own privacy policies.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic
- Remember cart and login details
- Personalize content and advertisements
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Third-Party Services
We may use third-party services such as:
- Payment processors
- Shipping providers
- Email marketing platforms
- Analytics services (e.g., Google Analytics)
- Advertising platforms (e.g., Meta/Facebook, Google Ads)
These providers only receive the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your personal data where applicable by law.
8. Your Rights (US & Canada)
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us at: sales@forgixa.com
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Forgixa
Email: sales@forgixa.com
Website: https://forgixa.com